by Julien Forest - (no comment)
Commercial support is only available to our customers that have bought a commercial software license for one of our products.For support, please send an email to contact__at_artenum and include the following information:
- Registration number
- Software version of our library that you are using (ex. idw-1.6.0)
- Java runtime vendor and version (ex. sun jre 1.4.2_04)
- Operating system and platform (ex. Windows XP, Linux on i386)
- Detailed description of your problem